Policies

  • Registration
    Registration is required. By registering, you are confirming your seat in a class – on a first come, first served basis. You do not have to be a Big Lake resident to participate in classes. 

    Confirmations
    You are registered for a class once payment has been received. You will not receive a confirmation of registration. We will contact you if a class is canceled or if you are on a waiting list.

    Payment
    Payment is due in full at time of registration. Payments can be made by cash, check or credit card. Make checks payable to Big Lake Community Education.

    Scholarships
    A limited number of scholarships are available for qualified classes & individuals. Contact Community Ed for eligibility requirements.

    Refunds/Cancellations
    Class fees cannot be prorated for any reason. Cancellations made at least 2 days before the first class will be refunded the class fee minus $7 or 10%, whichever is greater. There will be NO refunds after classes have started or for weather-related closings. If the class is canceled due to insufficient enrollment, a full refund will be issued. If you paid by cash or check, please allow 2-3 weeks for a refund check.

    Photo/Video
    Community Education staff may photograph and/or videotape participants, and use the material for promotional reasons on our website, catalogs, social media channels, and/or by local media outlets without any obligation to provide compensation to those photographed or any obligation to obtain prior consent for use. By registering for any of our classes, you are giving permission for you and/or your child(ren) to be photographed and/or videotaped. If you do not wish for this to occur, please inform us at the time of registration in writing.

    Inclement Weather
    When bad weather or emergencies cause cancellation of school activities, Community Education classes will also be canceled. Make-up classes are not guaranteed. Watch our Facebook page for closings.

    Class Disclaimer
    Fitness and other activity classes can be strenuous and cause injury. By registering, you agree to release Big Lake Schools and its employees of all liability of accidents or injuries incurred during a class by yourself and/or listed participants.

    Non-endorsement
    Community Education does not endorse the opinions or business affiliations of the instructors used.

    Pool Shut Downs
    Occasionally, the pool is closed due to circumstances that are beyond our control. If only one class is canceled, there will be no make up class. In the rare situation a second class is canceled, we will make every attempt to offer a make up day.